delivery and returns

DELIVERY SCHEDULE

Orders are processed between Monday and Friday. Please place your order before 3pm to enable us to ship your order that day.

We aim to have your order delivered to you within 3 – 10 working days for UK orders, 7 – 21 working days for European orders and 7 – 21 working days for International orders.

RETURNS

We hope you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within 14 days of your receipt of goods provided they are in their original, unopened and unused condition. Please follow these steps to return your goods to Legology:

1 Please email us at info@legology.co.uk to inform us that you wish to return an item and whether you would like a refund, replacement or exchange. Please provide us with your customer order number, which is found on the email confirming your order from Paypal, and details of the item you wish to return.

2 Please return your package by recorded delivery (retaining your recorded delivery receipt as proof of postage) to Legology Ltd, 19 Branksea St, London, SW6 6TT.

3 All returned goods will be examined upon receipt because for reasons of hygiene we are unable to offer refunds, replacements or exchanges on any opened or used goods. We will process your return as quickly as possible and notify you by email once your refund, replacement or exchange has been processed.

During busy periods, please allow a maximum of 30 working days for your refund, replacement or exchange to be processed. Your payment for the goods will be refunded by Legology as soon as possible by the original payment method, no later than 30 days after we have received the goods. Please note that delivery charges are not refunded. Your statutory rights are not affected.