delivery and returns
Royal Mail Tracked 48
Order by 13:00 Mon-Fri for same day despatch, please allow between 2 – 4 working days for your order to arrive.
Royal Mail Tracked 24 (95% Delivered Next Day)
Order by 13:00 Mon-Fri for same day despatch, please allow between 1 – 2 working days for your order to arrive.
NEXT DAY DELIVERY
Royal Mail Special Delivery or DPD
Order by 13:00 Mon-Fri for same day despatch, orders placed before 1pm are guaranteed to arrive by 1pm the next working day (excludes weekends & Public Holidays).
Royal Mail Saturday Guaranteed Delivery
Order up to 13:00 Fri for same day despatch and guaranteed delivery next day by 1pm on the Saturday.
HOW LONG WILL MY ORDER TAKE?
Your order will be dispatched on the same working day if ordered before 1pm. Different delivery options are clearly displayed in checkout for you to choose depending on how urgently your order is required.
You will be sent a confirmation email when you place your order which will contain your order number, log in to your profile online anytime to track your goods have been dispatched.
HOW WILL MY ORDER BE SENT?
Orders will be sent using our preferred couriers, Royal Mail & DPD depending on the weight of your order.
Most of our orders are sent in sustainable packaging and are beautifully wrapped in tissue paper.
We can deliver to any alternative address you advise at the time of ordering.
International delivery will usually be via a tracked service, and a signature upon delivery may be required.
All international deliveries take approximately 5 business days from the date of shipment from our warehouse to be received.
We cannot guarantee delivery dates for overseas delivery, as they are subject to customs clearance in the destination country.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United Kingdom.
For all orders shipped outside of the UK, EU and United States, Delivery Duty is unpaid (DDU). This means you may be liable to pay local sales taxes and customs duties on arrival of your Legology order.
UK TO EU DELIVERY
Since July 2021, a new European Union VAT reform has impacted how businesses sell to EU consumers. As a result we can not accept orders over €150/ £125 on our site. If you wish to place an order to be sent to the EU above €150/ £125 please contact our customer services team who can discuss options with you.
WHICH COUNTRIES DO WE SHIP TO?
Here is a list of countries we currently ship to:
If you cannot find your desired destination country on this list, please contact our customer services team and we will do our best to help.
At Legology we want you to be happy with both our products and our service. We are happy to accept the return of any product that is faulty or unopened for an exchange or full refund within 30 days of purchase.
Please email us at email@example.com if you would like to return any products bought from our website.
Please enclose the following details with your return:
Reason for return/exchange
Please send your return to:
Unit 1 Wanlip Rd